Shipping & Delivery
Shipping & Delivery Policy
Last updated: 17/05/2025
At The BYE Co., we’re committed to delivering your products safely and efficiently — with care that reflects our values.
UK Delivery
- Standard Delivery (Royal Mail 48-Hour Tracked): £3.95
- Please allow 3–5 working days for processing before dispatch
- Most orders arrive within 4–12 working days from order placement
- Tracking information will be emailed once your order ships
International Delivery
- We currently ship to select countries outside the UK
- Shipping fees are calculated at checkout based on your location
- Orders may ship from the UK, Europe, or other fulfilment locations
- Your local delivery partner will handle final delivery
- Customs charges may apply and are the responsibility of the customer
Order Processing
We aim to process and pack all orders within 3–5 working days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been dispatched.
Missed Deliveries & Address Issues
Please double-check your shipping address when placing your order.
If a parcel is returned to us due to an incorrect address, a redelivery fee may apply.
The BYE Co. is not responsible for parcels lost due to incorrect address details provided at checkout.
Need Help?
If your order hasn’t arrived after 12 working days (UK), or you need help with your shipping details, please email us at: info@thebyeco.co.uk