Terms & Conditions
Terms & Conditions
Last updated: 17/05/2025
Welcome to www.thebyeco.co.uk, operated by The BYE Co. By using this website and purchasing from our store, you agree to the terms outlined below. References to “we”, “our” or “us” refer to The BYE Co.
We reserve the right to refuse service to anyone, at any time, for any reason. Please read these Terms carefully before using our site.
1. General Terms
You confirm that you are of legal age or have parental permission to use our site. You agree not to use our services for unlawful or unauthorized purposes.
2. Platform & Payment
Our store is hosted on a third-party e-commerce platform and transactions are processed securely via WorldPay. Your data may be transferred securely to complete transactions and comply with technical protocols.
3. Accuracy of Information
We do our best to keep information accurate but do not guarantee completeness or timeliness. Use of the site is at your own risk.
4. Account & Order Information
You agree to provide current and accurate account and order information. We reserve the right to cancel suspicious or reseller-related orders.
5. Product Display
Colours may vary by device. Please refer to our Returns Policy for full details on exchanges and returns.
6. Third-Party Links
We are not responsible for third-party websites linked from our store. Use them at your discretion and review their terms independently.
7. Comments & Feedback
By submitting content, you grant us permission to use it. We may publish, edit, or remove comments as needed, and they must not violate any third-party rights or contain malicious content.
8. Personal Information
Your personal data is handled in accordance with our Privacy Policy.
9. Limitation of Liability
Use of our site is at your own risk. We are not liable for service interruptions or inaccuracies. Legal limitations apply as permitted by law.
10. Indemnification
You agree to indemnify The BYE Co. and affiliates against any third-party claims due to your breach of these terms or misuse of the Services.
11. Severability
If any part of these terms is deemed invalid, the remainder shall still apply in full force.
Shipping & Delivery
We offer Royal Mail 48-Hour delivery for £3.95. Delivery may take 4–12 working days. International shipping costs are calculated at checkout and customs fees are the responsibility of the recipient.
Returns & Refunds
Returns are accepted within 14 days. Items must be unused and in original packaging. Please email info@thebyeco.co.uk to request a return.
Note: Do not send returns to our footer address. You must request the proper return address from us.
Contact
For questions, please contact: info@thebyeco.co.uk